Car Rental Officer
(Rental Service Officer, Vehicle Rental Consultant)
Showing a customer the fleet of rental cars
You can work as a car rental officer without formal qualifications. You will probably get some informal training on the job. However, entry to this occupation may be improved if you have qualifications. You may like to consider a traineeship in Automotive Administration or Automotive Sales. Entry requirements may vary, but employers generally require Year 10 and some prefer you to gain your TCE. Ask your career adviser about the possibility of starting some of this training in school.
Once you are employed, you may be able to develop, and have recognised, additional skills under the Automotive Retail, Service and Repair or Business Services Training Packages that will expand your career opportunities within this industry.
Car rental officers require a drivers licence and a good driving record.
Car rental officers are mainly employed in cities and larger regional centres. Employers tend to choose people with related experience in customer services industries.
Employment prospects can depend on the number of tourists and businesspeople visiting an area. With experience, and sometimes further training, promotion to supervisor or branch manager is possible. Competition for management positions is strong.
Other factors affecting employment prospects include the level of motor vehicle use; the amount of leisure time people have; the availability and usage of other forms of transport such as rail, air and sea; and the use and availability of public transport.