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Duties and Tasks
Airline passenger officers may perform the following tasks: - issue and check tickets and travel documents, check in passengers for their flight and allocate seats
- check baggage for size and weight
- direct passengers to immigration and/or departure gates
- attend to passengers who are flying standby
- provide information on flight arrival and departure times and give messages to arriving and departing passengers
- direct passengers to luggage areas and report lost luggage
- help passengers requiring special assistance, such as VIPs, disabled passengers, parents with infants and younger passengers travelling alone.
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Quick Facts
